Frequently Asked Questions
Got questions about shopping at Inkzie.com? Find quick answers below.
Inkzie.com is a print-on-demand store where you can create and buy custom-designed t-shirts, mugs, stickers, hoodies, tote bags, and more. Every order is printed and shipped only after purchase.
Yes! You can upload your own design or request a fully custom or modified design created by us.
We do not accept requests containing:
- Copyrighted characters, logos, or trademarks without permission
- Racist or hateful content
- Harassment or offensive language
- Sexist or degrading material
Send us your idea through the contact form and we’ll let you know if it’s possible.
Production usually takes 2–7 business days, plus shipping time:
- US: 3–7 business days
- Europe & Canada: 5–12 business days
- Rest of world: 7–20 business days
Tracking information is emailed once your order ships.
We accept secure payments via PayPal and other major payment methods at checkout. Your payment information is always protected.
Yes! We use high-quality materials and premium printing techniques for vibrant, durable results.
If your order arrives damaged or defective, contact us within 30 days with photos for assistance.
Every apparel product includes a detailed size chart. We recommend comparing measurements before ordering.
If unsure, ordering one size up is usually more comfortable.
Yes, we ship to most countries worldwide.
International orders may be subject to customs fees or taxes depending on your country.
Because products are custom-made, returns are accepted only for damaged, defective, or incorrect items.
Contact us within 30 days and we’ll help resolve the issue.
Feel free to contact us anytime through the form above — we’re happy to help!